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IT Helpdesk and Web site Developer

Berges Du Lac, Novo Nordisk

IT Support

PC Support:

Day to day technical IT support (Helpdesk) assisting in software & hardware problems.

Assure network shared resources availability for affiliate users (meeting rooms; VP, printers, faxes, photocopiers).

Support the remote users.

Telephony system maintenance and availability assurance.

Record the entire incident in the system

Infrastructure Maintenance:

IT equipment Assignment to the end user

Secure ID assignment and users accesses management.

IT equipment tracking

IT inventory (HW, SW, warranty) update for all sites.

Create and maintain all relevant and required IT documentation (IT Asset Management).

Digital Marketing designer

Infomaster of NNEWS ( and

Creation and integration of newsletters, web pages, sites web

Development of new design/graphic of the web site

Design and confection of brochures, newsletters, datasheets

Contents integration and update of the web sites

Creation, integration and modification of psd files

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